Frequently Asked Questions

Frequently Asked Questions About MeKaaa.com

Do you have any physical store?

No, we don’t. MeKaaa.com is a online-only website for buy and sell used phones.

You don't have any physical store, then how could we trust you?

MeKaaa.com is a sister website with Laku6.com which is an online-only website for buy and sell used phones operates in Indonesia.

Moreover, MeKaaa.com had incorporated in Thailand. Company registration number: 0105560069409

Can I order the products listed on the website?

All products listed on website can be ordered anytime. Usually take around 1-2 days after the customer confirm the payment to deliver the products.

Does the charger also comes with the phones?

Yes, the customer will get:

  1. Used phone that passed MeKaaa standard testing.
  2. BLL charger.
  3. MeKaaa’s box

How to order?

The customer can order on website, Facebook, or Line.

Facebook: www.facebook.com/mekaaa.original

Line: @MeKaaa

However, the customer won’t be able to make an order through Facebook and Line and Saturday and Sunday

Can I negotiate the price?

The price had been set and won’t be able to negotiate. MeKaaa.com will use the price listed on shop.MeKaaa.com as a selling price.

Can we meet for trading?

MeKaaa.com will not meet the customer for trading. However, MeKaaa.com will use the professional delivery services such as Kerry and Lalamove to do the shipping.

The customers whose delivery address is in Bangkok, we will use Lalamove for delivering the package.

The customers whose delivery address is out of Bangkok, we will use Kerry for delivering the package.

However, MeKaaa.com won’t charge any delivery fees.

Can we do COD? Any extra charges?

We suspended COD option temporary. Sorry for any inconveniences.

Can I check the phones before pay?

Customer whose delivering address in Bangkok can check the phones before pay. If the phone had problems, the customer may reject the phone and we’ll do full refund.

Customer whose delivering address is out of Bangkok cannot check the phones before accept the package. This is purely because the policy of delivery services provider. However, we have 7 days 1-on-1 warranty.

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